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| Supplier Info |
| New Supplier click here |
| Supply Management acts as a facilitator in the supplier selection process,
working with cross-functional teams at the corporate, regional, and hotel levels. We are committed to selecting the very
best suppliers during a competitive process designed to obtain the optimum in quality, service, and value. We negotiate
and work with thousands of suppliers to deliver the best products to our hotels that
meet or exceed each brand’s specific standards. |
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| Suppliers are evaluated based on criteria including financial stability,
delivery performance, product performance, industry wide reputation, responsiveness in solving problems, and other
salient points. New suppliers are typically given consideration only when there is a need for a new bid or contract
on a particular product or service. Thus, please note that contact with our company does not always result in a contract. |
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| It is important that you understand some of the key elements that are fundamental to us in developing
agreements with suppliers. Each supplier is evaluated using the following criteria, but not limited to: |
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Pricing |
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Proven performance and reliability |
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Integrity |
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Flexibility |
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Production capacity |
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Agreement with Supply Management’s standard terms & conditions |
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Adherence to product and manufacturing specifications and / or services |
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Ability to participate in HHC’s e-Procurement application (at no cost to supplier) |
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High levels of service |
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Ongoing communication |
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Technical competence |
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Financial responsibility |
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Reporting capabilities and willingness to share various aspects of spend data |
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Inventory capabilities, if applicable |
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Company’s culture & values |
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Company’s financial strength |
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Company’s policies on Social Responsibility |
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Company’s diversity policies and programs |
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Ability to meet administrative & operational requirements |
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Hilton Supply Management’s and the Brands’ overall strategic goals |
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| What You Can Expect From Us |
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| Information |
| We will provide you with as much information
as possible on how our processes work, as well as the specific requirements of a product or project bid. |
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| Fair Treatment |
| Our processes are set-up to ensure equal and fair treatment to
you and your company so that you fully participate in the purchasing and contracting process. |
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| Feedback |
| We will provide feedback regarding performance and other business issues. |
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