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Global Programs & Services
 
HW Supply Management develops agreements with suppliers of hospitality products and services that best meet the needs of the 3,500+ hotels within the Hilton portfolio of brands. We work closely with both manufacturers and distributors at the national, regional, and local levels.
Based in the company's Los Angeles area office in Beverly Hills, supply management professionals negotiate and implement contracts and agreements with suppliers of products and service in five key areas – Food & Beverage (F&B), Guest Rooms and Public Space, Property Operations, Global Travel and Energy Management . From bedding to printed collateral, HW’s Supply Management team will help you find the right products and services to meet your hotel’s unique needs while saving you time, worry, and money!
Food and Beverage (F&B) – Supply Management works closely with national and regional food and beverage manufacturers to provide you with an extensive offering of both food and beverage consumable products and supplies/equipment. F&B consumable programs include such items as dairy, bakery, produce, meat, poultry, seafood, grocery, and alcoholic beverages. Equipment and supplies include such items as china, glassware, flatware, linen, ovens, and dishwashers.
Guest Rooms and Public Space – Whether you’re looking for shampoo for your guest rooms or furniture for your lobby, Supply Management has developed programs for everything you need for your Guest Rooms and Public Space, including products for ongoing operations, such as linens, terry, amenities, hair dryers, uniforms, and housekeeping supplies, as well as renovations, including Furniture, Fixtures & Equipment (FF&E), such as carpeting, furniture, artwork, drapery, beds, and televisions.
Property Operations – To keep your hotel running smoothly, Supply Management’s Property Operations team offers an extensive range of products and services related to your hotel's infrastructure. Specific areas include maintenance, repair and operating supplies (MRO), administrative office supplies and equipment, laundry/dishwashing equipment and chemicals, printing and promotional items, pest control services, computers and peripherals, hotel utilities, and other related products and services.
 
Global Travel Management – The Global Travel Management program provides you with best-in-class global travel services for team members in Hilton Worldwide. This includes, but not limited to supplier management, corporate global air contracting and analysis, car rental, global travel policy review, and black car service contracts. Recent additions to these services include deployment of a global online booking tool (AXO), automated expense reporting (GERS), and standardized corporate card deployment. Global reporting of both travel and card spend provides Hilton Hotels Corporation the ability to maximize negotiation representing all travel spend within the organization.
 

Energy Management – The Energy Management group manages the purchasing of electricity and natural gas in both regulated and deregulated markets, renewable energy and related utilities consumed by hotels/properties. Specific services include electric power and natural gas commodity procurement, strategic energy plan development, rate analysis, optimization, contract negotiation, online reporting, market intelligence, invoice review and reconciliation, risk management, supplier reviews, budgeting and forecasting, and other related products and services.


 
 
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